Advice and Support

Our guides continue to be really popular, explaining often complex technical issues in a clear concise way, supported by examples of many of our products in use. If you can't find the answer to your question below, please do contact us and we will do our very best to provide advice.

I've Placed or Received an Order

• My Lead Doesn't Work
• Guide to Mounting Sockets
• Refunds and Exchanges

I'm Thinking About Placing an Order

• Do I need an RCD?
• Maximum Cable Lengths
• Can I request custom cable lengths or connectors? Yes, please contact us
• Understanding IP ratings
• Power Meter Selection Guide
• What's so special about our leads?
• Customer Feedback
• About Us

What caused the plug fitted to my EV charger, hot tub or garden heater to become damaged?

• Why does my plug get warm?

Electrical Vehicles

• Safely Charging your Electric Vehicle Using a Granny Charger
• Using UK EV granny chargers in Europe and Scandinavia

Power Meters

• Power Meter Selection Guide

Hot tubs and Swimming Pools

• Hot Tub Electrical Safety including Extension Leads

Garden Heaters

• Garden Heater Extension Lead Safety

World Wide Adaptors

• Understanding European, Scandinavian and world wide plugs and sockets

Generators

• Portable Generators - Guide to Selection and Connection

Workshop Controls including Dust Extractors

• Dust Extractor Remote and Automatic Controls

Marine Shoreline Leads, Connectors and Meters

• Guide to Marine Shoreline Leads and Connectors

Ambulance and Emergency Vehicle Shoreline Connections

• Ambulance and Emergency Vehicle Connectors

Instruction Manuals

• Plug in timer without contactor

I Can't Find the Answer to my Question

• Contact us