Advice and Support
Our guides continue to be really popular, explaining often complex technical issues in a clear concise way, supported by examples of many of our products in use. If you can't find the answer to your question below, please do contact us and we will do our very best to provide advice.
I've Placed or Received an Order
- My Lead Doesn't Work
- How to Operate a Plug or in-line RCD
- Guide to Mounting Sockets
- Refunds and Exchanges
I'm Thinking About Placing an Order
- Do I need an RCD?
- Maximum Cable Lengths
- Can I request custom cable lengths or connectors? Yes, please contact us
- Understanding IP ratings
- What's so special about our leads?
- Customer Feedback
- About Us
What caused the plug fitted to my EV charger, hot tub or garden heater to become damaged?
- Safely Charging your Electric Vehicle Using a Granny Charger
- Using UK EV granny chargers in Europe and Scandinavia